Job
Time Tracking with GPS
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A 2005 Salary.com and AOL study
says the average employee wastes 2.09 hours a day on everything
from conducting personal business to running errands, arriving
late or leaving early and making personal phone calls. |
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When you’re an owner of a service-oriented
company such as plumbing, HVAC or electrical, wasted employee
time can cost you hundreds of dollars per day. |
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“Historically, service-related companies
have had trouble accounting for their employees’ actual
time on the job,” says John Eller, president of Maryland-based
Insight USA. |
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Adding fuel to the fire are the customers
who complain that they’re being charged for a certain
number of billable hours when the service technician wasn’t
there that long. These customers have an advantage over employers
who cannot prove how long their technicians were actually at
the job site. |
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As an expert in vehicle tracking technology
for businesses, Eller says GPS tracking technology is a viable
solution for service-oriented business in need of a job time
tracking. |
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“A GPS Tracking System supports good
employees,” says Eller, “while identifying individuals
who may be wasting valuable company time". |
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Different than a mobile communications or
navigation system, companies are harnessing GPS tracking technology
to tell them how long their employees and vehicles have been
at a specific location, what direction they're heading and how
fast they're moving. Workers are expected to use GPS-equipped
systems to clock in away from the office, and log the time spent
and activities performed at each stop along the way. |
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“This brings accountability to the mobile
workforce as if they were in the office”, says Eller.
Specifically, these systems solve the following problems: |
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Questionable Customer
Complaints—Business owners can confirm billable
hours by location and break down employee time expended, thereby
being able to support employees’ time records during a
customer complaint. |
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Inaccurate Payroll Hours—Payroll
departments can confirm the number of hours the entire mobile
workforce worked and assure the mobile workforce adhered to
assigned schedules. |
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Inefficient Use of Company Time—By
seeing all aspects of vehicle activity during a specific time
period, business owners get an in-depth overview of company
vehicle usage. |
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Unauthorized Vehicle Use—Business
owners can see when their service vehicles enter or leave a
zone in real-time and get a detailed report on the vehicle’s
use, when it was parked, where it went and how long it was used. |
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While tracking employee time can cause a rift
in the employer-employee relationship in the short term, this
solution presents long-term benefits for both business owners
and workers alike. |
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